As one of the pioneers of online retailing in Oman, Menbaitna aims to bring variety of choice to consumers. Their focus is on online sales and a growing customer base. So they needed a solution to make online shopping easy on mobile phones for their customers while delivering an intuitive and engaging experience.
Before the app, the marketplace had around 100 to 120 visitors daily. The goal was to increase the number of vendors and generate more sales. Also, many current vendors were looking for the option of the user to be a vendor and a customer from the same account.
OmniShop mobile app solution is recognized by its user-friendliness. One of the features that make it stand out is easy navigation. With Menbaitna’s mobile app, both vendors and customers enjoy the app’s intuitive and easy-to-use features for their needs. The feature that made a marketplace app stand out was the option for the user to be a vendor and a customer from the same account.
Customers could conveniently browse and purchase products directly through the mobile app. The app featured secure payment gateways and delivery options, ensuring a seamless end-to-end shopping experience. Push notifications enabled customers to always be informed about new updates and deals.
The Menbaitna marketplace got an unexpected number of vendors that decided to join this marketplace because of the mobile app. The number of vendors grew from 100 before the app to 500 after the app was published.
Currently, there are more than 1,000 users of the app on Google Play and about 2,000 on Apple Store.
After the app was published, we were always there to support and to hear our client’s insights. We are constantly upgrading the app based on the feedback and market needs. With the OmniShop mobile app solution, Menbaitna can become an even bigger and more famous marketplace.